Tuesday February 09, 2010
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BridgeFront Online Health Care Education
Rated as a top-tier provider by its clients, BridgeFront delivers innovative online education to healthcare, government, business and education - large and small. A reliable hosted learning management system allows organizations to take skill-building courses as-is, to modify courses or design their own. Helping organizations build competencies in compliance, the revenue cycle, nursing and customer service communications - BridgeFront stands a leader in responsiveness and service.
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Reminded of the Olympics
Olympic Stars – Good Customer Communication Skills? While thinking about my next post, I was reminded of the Winter Olympics…which is right around the corner. The first person that comes to mind is Bonnie Blair (1). I had the privilege of being a neighbor and a friend to Bonnie and her family…and being part of the [...]  Read More >>>

Power of Frontline Personnel
Ever wonder why some businesses make it and others don’t? Let’s look at one sector for a moment – restaurants. If you compare apples to apples, in most cases the food is good and the cost is about the same. There could be a difference in ambiance, but the real difference is in the [...]  Read More >>>

Answer to the Most Common HIPAA HITECH Question
Are new business associate agreements needed with the coming HITECH deadline? This is probably the most common question I get asked these days. There are two camps of thought. Many business associate agreements are written with “evergreen” language that automatically incorporate any future changes to HIPAA regulations. So – you could make an argument that the HITECH [...]  Read More >>>
BridgeFront - Health Care Education
FEATURED PRODUCT
Customer Communications -

Discover BridgeFront's new 17-course customer communication skills library - designed for front office, technical, administrative and management personnel. Arm your staff with the necessary skills to respond and resolve customer and patient issues quickly and professionally.

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COMING SOON
Sexual Harassment (Feb'10) Anatomy of 1500 Form (Feb'10)
WHAT OUR CLIENTS SAY
"So, we have choosen the right company to do business with."

Jim Burtnett FHFMA
Allegan General
"I was really impressed with the high quality of information presented and the ease of use. Everything was presented in a very readable format and it gave me the impression that the trainee will have learned a great deal from the material. I especially enjoyed the scenarios with the test questions following each."

Michele Yanta
"We have some staff that have already completed the entire year! The feedback has been very good!"

Sandi Green
CHRISTUS Health
"I'm getting a lot of great feedback on these courses!"

Robin Hoag
UCB
"I am so pleased with the Bridgefront product. The Pilot we finished was wonderful. So wonderful in fact that I am making this part of the initial training for new staff. The staff really felt it was very comprehensive and learned much and refreshed the knowledge they already had."

Lori Thompson CHAM
Mgr Patient Access
Allegan General Hospital
"They have been learning and I think enjoy it. They said it was very easy to do and seemed to breeze through it. It is always encouraging when we get positive feedback. Thanks for your help."

Sharon Collins
Craig General Hospital
"The feedback has been very positive. Easy to use and good information. Thanks."

Pam Schmidt
Craig General Hospital
"We are receiving very positive feedback from our staff on the Excellent curriculum."

Sandi Green
CHRISTUS Health
"I have to say, your company provides absolutely wonderful customer service. You guys have been fantastic!!!"

Barbara Black
Care Communications
LATEST NEWS
1/28/2010 - Your Secret to Customer Loyalty, BridgeFront's New Customer Communications Courses >>>
12/3/2009 - New Patient Financial Services Guide Now Available >>>
11/25/2009 - NCQA Renews Online Education Contract with BridgeFront for Third Consecutive Year >>>
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